Consumer and supplier relationships in Internet Essay

The profits is sensation of the great inventions of human kind. Go along with the development of science and technology, Inter net profit changed the face of the world. Especi on the wholey, in business, Internet plays a vital role because it connects all factors to create the success of business. Internet links customers and suppliers into the stable and mutual usefulnesss relationship. Firstly, Internet changes the relationship between customers and suppliers from indirect to direct. It helps to eliminate the affection man to connect like a shot the customers and suppliers. In the past, there was only focal point to buy a product that customers went to the store, where they scram contract with the suppliers to provide goods for them. Therefore, customers and suppliers neer met together in the real meaning. This process join ond a part of costs.However, when Internet developed, customers and suppliers have opportunities to meet together. To buy the stuff, customers can ord er directly from suppliers through Internet. By this way, not only does the cost decrease, but in like manner the price is more reasonable. The benefit of Internet created the formation and development of E-commerce and net marketplace. According to page 373 in the textbook, online consumer sales grew to an estimated $362 billion in 2012, an increase of more than 15 percent over 2010 (including travel services and digital downloads), with 150 one million million million people purchasing online and an additional 34 million shopping and gathering information but not purchasing (Laudon, K., & Laudon, J., 2014). Secondly, at one time Internet developed, the relationship between customers and suppliers is push to improve to the partner relationship. guest became the partner of supplier. The position of both customers and suppliers are equal. Customers dont enumerate on the supplier in contrast, they are more powerful in choosing their suitable suppliers. Thirdly, it increases the sa tisfaction and quality of customer service. Nowadays, purchasing and exchanging became easier than ever. To attract customers, suppliers have to pee-pee care of their customers demand and tend to touch it because customers have a lot of choices among a thousand of sellers. Customers can take advantage of price, quality as well as model of product. Thus, to cave in this relationship become a long term collaboration, besides the variegation of products, suppliers must focus on their service tokeep their customers closer.ReferenceLaudon, K., & Laudon, J. (2014). focusing Information Systems Managing the Digital Firm (13 Ed.). Upper Saddle River, NJ Pearson Education.