Given the facts, it is critical for the Shipper Manufacturing Company to have a vision to drop dead the leader in the market or niche that the corporation is focusing its market focus on. Additionally, it whitethorn adopt a strategic goal to attain the Malcolm Baldridge Award or abidance with applicable International Organization for Standardization requirements within a defined period of time.
The Shipper Manufacturing Company should hold a Voice of the Customer usage where both internal and external customer requirements and expectations are brainstormed and communicated. Additionally, the ships company should ensure customer satisfaction and incorporate customer specifications into the harvest-feast engineering process by doing a House of Quality exercise. Also, the company has a vertical organization that may add additional cps time and lead to miscommunication of customer desires and corporate initiatives. They need a horizontal organization that can adapt quickly to the changing demands of the customer and react immediately to change.
The Shipper Manufacturing Company possesses a manual carcass in its processes that adds the human element. Often, this human element may lead to mix-up or inefficiency by causing delays in production activities because of operator error and negligence. It is disturbing that two individuals coif inventory and production control.
Also, these individuals have created a manual clay of record keeping and production planning which is not candid and no personnel or process backups are place in case of an emergency. The company should consider computerized systems or ERP packages provided by J.D Edwards, SAP or Oracle. Their use must be governed by established SOPs that provide clear instruction on operation, training and maintenance. Also, these applications should be capable of generating audit trails, metrics, and reports for management and to prove compliance. As far as the inventory control system is concerned, the company should look into industry...
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